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Frequently Asked Questions

Are you accepting new patients?

Yes! We are currently accepting new patients, contact us today to schedule your new patient exam.

What should I bring with me to my first dental visit?

We can't wait to meet you! For a great first visit please remember to bring the following:

  • A current list of your medications;

  • Information on any joint replacements or pre-medication you will need;

  • Your insurance card (if applicable);

  • Your provincial health card (for children under 18)

Click here to learn more about our appointment policies. 

Do you offer payment plans?

Absolutely! After you've made a payment for your initial appointment and we've created your treatment plan, our treatment coordinator would be happy to help create a payment plan that fits your needs. View some of our options

What can I do to avoid any unforeseen dental costs?

Understand your dental plan. Know what coverage you have so that you can make informed decision on what dental treatment services are covered and what treatment costs you are responsible for. Speak to your dentist about the treatment options and the importance to your health so you can make an informed choice for your health needs.

We will work with you to provide an estimate and obtain a pre-determination prior to proceeding with treatment; however, we are not experts on your plan. Ensure you are aware of any changes and/or limits to your coverage and let your dental provider know.

For your convenience we will transmit directly to your insurance company on your behalf and you will be responsible for your co-pay on the day of your visit.

To learn more about dental insurance click here.

Prevention is the best way to maintain good dental health and reduce the need for more costly and complex treatment in the future. Practice good oral hygiene at home and visit the dentist regularly to identify issues early.

Is there anything I can do to limit the cost of dental care?

Prevention is the best way to maintain good dental health. Practice good dental habits at home: brush and floss daily; limit sugary drinks and snacks; don’t smoke; and visit your dentist for regular care including an examination. It is important to diagnose problems before they become more complex and costly. Dental disease is progressive and unlike a cold will not resolve itself. The cost of prevention is always far less than the cost of neglect.

Why do I need an exam if I don’t have any dental issues?

The early stages of dental disease do not have any symptoms. Dental disease is not reversible so prevention and early detection is extremely important. Your dentist is trained to catch early signs of conditions affecting your mouth to stop the progression of disease and prevent small problems from becoming larger ones.

How safe are x-rays? Why do you leave the room when taking x-rays on me?

A dental x-ray is a vital tool that helps your dentist detect potential problems early before they develop into more serious issues. Dentist will prescribed x-rays only when needed – patient specific. Improved digital x-rays technology means up to 80% less radiation exposure vs old conventional manually chemically processing of x-rays. We step out of the room to activate x-ray tubing and there is no residual radiation left in the room after.  view

How often should I schedule a dental cleaning?

All depending on your particular needs and the health of your teeth, most dentists will recommend a dental cleaning every six months. Regular cleanings help remove any tartar buildup and will give your dentist a chance to examine the health of your teeth and gums.

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